Amazon Bets on No-Code AI With NLX Acquisition for Amazon Connect

Amazon Bets on No-Code AI With NLX Acquisition for Amazon Connect

Summary

AWS acquired NLX to bring no-code conversational AI into Amazon Connect — targeting the engineering bottleneck slowing enterprise CCaaS deployments.

Description

AWS acquired NLX to bring no-code conversational AI into Amazon Connect — targeting the engineering bottleneck slowing enterprise CCaaS deployments.

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