Account Accountability

Account Accountability

Summary

Caller: "I want to speak to the manager!" Me: "Could you let me know your name and policy num—" Caller: "—no! Just put me through to the manager!"

Description

Caller: "I want to speak to the manager!" Me: "Could you let me know your name and policy num—" Caller: "—no! Just put me through to the manager!"

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