Best Buy 'repairs' customer's gaming laptop by simply removing half the RAM— claims unit in question only accepts 32 GB of RAM despite listing a 64GB configuration

Read full story on Tom's Hardware
Share
Best Buy 'repairs' customer's gaming laptop by simply removing half the RAM— claims unit in question only accepts 32 GB of RAM despite listing a 64GB configuration
AI disclosure

Summary

A Redditor claims that Best Buy ‘repaired’ a blue-screen-afflicted under-warranty laptop by simply removing one of its two SODIMMs, and when it passed tests, simply sent it back with half the memory installed.

Original reporting

Open original source

Related coverage

Read full article on Tom's Hardware

Get the AFBytes Brief

Major stories, AI-assisted analysis, and what to watch next. Free, monthly, unsubscribe anytime.